Preorder Guide

Is Downpayment Required?

Downpayment Options

Option 1 :

Full Payment (100%)

• Courier Collection (Cash/Linx): +$45 TTD

• Gulf City Mall Pickup: FREE

• C3 Centre Mall Pickup: FREE

• Bank Transfer: FREE

Option 2:

50% Downpayment

• Courier Collection (Cash/Linx): +$45 TTD

• Gulf City Mall Pickup: FREE

• C3 Centre Mall Pickup: FREE

• Bank Transfer: FREE

Downpayment by Courier (Cash/Linx)

Prepayment by Courier

Option 1: 100% Payment

Payment Method: Cash or Linx (via courier)

How It Works:

  1. The courier collects the full payment from your address.
  2. Your preorder is processed after payment is collected.
  3. Once your preorder arrives in Trinidad, it will be delivered in a second courier delivery.

Additional Collection Fee: $45 TTD for cash or Linx payments collected via courier.

Payment Receipt: A receipt will be sent to your email once payment has been successfully collected.


Option 2: 50% Downpayment

Payment Method: Cash or Linx (via courier)

How It Works:

  1. The courier collects a 50% downpayment from your address
  2. Your preorder is processed after the downpayment is collected.
  3. Once your preorder arrives in Trinidad, the remaining 50% balance is paid upon delivery of your order.

Additional Collection Fee: $45 TTD for courier collection of the downpayment.

Payment Receipt: A receipt will be sent to your email once the downpayment has been successfully collected.

How long do preorders take ?


Standard preorders typically arrive within 2–4 weeks. Orders are placed with our supplier every Saturday.


What payment methods do you accept?

We accept:

  • Cash
  • Linx (Debit/Credit Card)
  • Online Bank Transfer
  • Bank Deposit
  • PayPal

Where can I collect my order?

You can collect your order at:

  • Gulf City Mall, La Romaine (in front of Starbucks)
  • C3 Centre, San Fernando (in front of Wonderful World)

Is there a fee for exchanges?

Yes. Exchange requests are subject to a $45 TTD exchange fee.

Are returns free?


Your first return request is free. Additional returns may be subject to a fee equivalent to the current delivery fee.

What items cannot be returned or exchanged?

For hygiene reasons, the following items cannot be returned or exchanged:

  • Jewelry
  • Harnesses
  • Garters
  • Swimsuits
  • Undergarments
  • Temporary Tattoos
  • Stickers

Can I get a refund on a preorder or custom order?


No. Preorder and custom order items are non-refundable but may be eligible for exchange.

Can I exchange an item if it doesn't fit?


Yes. Most items are exchangeable in accordance with our Return & Exchange Policy.