Shipping & Returns Policy

• Covers both Trinidad and Tobago.
  
• Special instructions for high-crime areas, where the customer must meet the courier at a safe location.
  
  

Customers can track their orders, from dispatch to delivery.

Preorders can take up to 2-5 weeks

Local Delivery:

• Cost: $45 TTD
  
• Delivery Time: 2-5 weeks for pre-orders, 2-5 days for in-stock items
  
• Payment Options: Cash, Linx, or PayPal
  

Free Delivery:

• Cost: Free
  
• Delivery Time: 3-8 weeks for pre-orders, 2-5 days for in-stock items
  
• Payment Options: Same as Local Delivery (Cash, Linx, or PayPal)
  

Gulf City Pickup (Free):

• Location: Gulf City Mall, La Romaine
  

Cash on Delivery

• Description: Cash payment can be made either at the time of delivery or at the designated pickup location.
  
• Change: Provided if needed.
  

Linx on Delivery

• Description: We accept both Debit and Credit cards via Linx at the time of delivery.
  

Online Bank Transfer or Bank Deposit

• Bank Name: Republic Bank
  
• Account Holder: Sinogen Clothing
  
• Account Number: 940801003801
  
• Account Type: Chequings
  
• Instructions: After making payment, please send a clear screenshot or picture of the transaction along with your order number to:
  
  Email: sinogentt@gmail.com
  WhatsApp: +1-868-753-1084